Shipping policy
Shipping Policy
Shipping Methods and Rates
- For customers in Israel, we offer:
- Israel Post Regular Mail (7-14 business days)
- Israel Post Express (Express) (3-7 business days)
- Israel Post Door To Door (Very fast) (up to 3 business days)
- For international customers outside of Israel, we also offer:
- Israel Post Regular Mail (2-4 weeks)
- Israel Post EMS (Express) (6-10 business days)
- Shipping rates are calculated at checkout based on the total weight of the items in your order and your location.
Shipping Time
- We aim to process and ship all orders within 1-2 business days of receiving the order.
- Delivery times will vary depending on the shipping method and your location:
- Israel Post Regular Mail (domestic): 7-14 business days
- Israel Post EMS (Express, domestic): 3-7 business days
- Israel Post Regular Mail (international): 2-4 weeks
- Israel Post EMS (Express, international): 6-10 business days
Free Shipping
- We offer free Israel Post Regular Mail shipping on all orders over ₪300 for customers in Israel.
- We offer free international shipping on all orders over $300.
International Shipping
- We are happy to ship internationally via Israel Post Regular Mail or Israel Post EMS.
- Please note that you may be responsible for paying any customs fees or import duties levied by your country. These charges are your responsibility and are not included in our shipping rates.
Returns and Exchanges
- Please refer to our [Returns and Exchanges Policy] for information on returning or exchanging your order.
If you have any other questions about our shipping options or policies, please don't hesitate to contact our customer service team at highsewmail@gmail.com.